Privacy Policy

• Account details: your email address, name and profile picture if you add one, or the basic profile Google or Facebook shares when you log in with them.
• Order details: name, phone number, delivery address, police station (thana), order notes and the bKash transaction ID for your delivery charge.
• Reviews you write, including any photo you attach.
• Your email address if you subscribe to offers.
• Basic, non-personal visit data: approximate city or country, device type and browser, and which products are viewed. A random visitor ID is kept in your browser to count visits.

• To process, verify and deliver your orders and keep you updated about them.
• To answer your questions and handle returns.
• To improve the shop, for example knowing which products people look at.
• To send offers, only if you subscribed. You can unsubscribe at any time.

Only the services needed to run the shop:

• Steadfast Courier, which receives your name, phone, address and the cash-on-delivery amount to deliver your parcel.
• Supabase and Vercel, which host our database and website.
• Our email provider, which sends order emails.
• Google or Facebook, only if you choose to log in with them.

We do not sell or rent your information, and we do not share it for advertising.

We use your browser storage to keep you logged in, remember your theme and language, and count visits. We do not use advertising cookies.

Order records, including cancelled orders, are kept for our accounts and for warranty or delivery questions. You can ask us to delete your account and personal details at any time; we only keep what we must keep for completed orders.

To see, correct or delete your information, email 3dverse.bd@gmail.com or call +8801357141040. We reply within a few working days.