Terms & Conditions

All prices are in Bangladeshi Taka (৳). Products are made to order. Your order is confirmed once we have verified your bKash delivery-charge payment. Until then you can cancel it yourself from My Orders, and we may cancel it, for example if a product cannot be made.

If a price on the site is clearly wrong, we will contact you before printing and you can cancel at no cost.

You pay the delivery charge in advance by bKash and the product price in cash on delivery. A transaction ID that matches the format is not proof of payment; we check each payment by hand.

Sizes and weights are approximate. Colours on screen and in photos, some of which are digital renders, can differ slightly from the printed item. Fine layer lines are normal for 3D printing.

Medical and anatomical models are for education, study and display only. They are not medical devices and must not be used for diagnosis or treatment.

For custom prints you must own, or have permission to use, any design, logo or file you send us. We may refuse designs that infringe someone else’s rights or are unsafe or illegal.

Delivery is covered in our Shipping policy, returns and refunds in our Refund policy, and your data in our Privacy policy.

Our responsibility for any order is limited to the amount you paid for it. Nothing in these terms takes away rights you have under the laws of Bangladesh.

We may update these terms. The version on this page when you place your order applies to that order. If the English and Bangla versions differ, the English version applies.